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Questions?
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Yes. Airalo, founded in 2019 and based in Singapore, launched as the world’s first eSIM store and is the most-installed travel eSIM app, with over 10 million installs. It holds a 4.1-star Trustpilot rating from more than 42,000 reviews and covers 200+ destinations. It is an established, direct provider.
Airalo is built around per-gigabyte plans rather than unlimited data, so you choose a data amount and duration for each destination. It has introduced limited unlimited-style daily options on some routes, but the core model is metered data. If you want the flexibility to buy only what you need, that metered approach keeps costs down.
Standard Airalo plans are data-only — no calls or SMS, and no bundled phone number. You can use internet-based calling apps over the data. If you want a real phone number included, aloSIM ships a free Hushed US or Canadian number with calls, SMS, and $3 of credit on every plan.
Yes, on most plans. Airalo supports hotspot and tethering, though availability can depend on the destination and local operator. If uncapped hotspot on every plan matters to you, aloSIM includes tethering on all plans with no daily cap.
Airalo prices by data and duration. Local plans start around $4.50 for 1GB over 7 days, with larger data amounts, longer durations, and regional or global bundles costing more. You pay only for the data you select, which keeps short, predictable trips affordable, though newer providers can beat it once bundled extras are counted.
Airalo and aloSIM both cover 200+ destinations with per-gigabyte plans and well-rated apps. aloSIM adds a free phone number on every plan, shows your carrier before you buy, and returns 5% aloCASH automatically, where Airalo is data-only and rewards through its Airmoney program. Airalo’s edge is the widest catalogue and the largest user base. aloSIM’s edge is more included for a comparable price.
Airalo can issue refunds for eSIMs that are faulty or unused, typically handled case by case through its 24/7 support rather than as a blanket money-back window. If an eSIM won’t activate or connect, contact support promptly, and always confirm your device is eSIM-compatible before purchasing.