Give $3, get $3 by referring a friend

Frequently asked questions

• Terms & Conditions

  Terms & Conditions

  This aloSIM Refer & Earn Program allows registered users of aloSIM to refer their friends in order to earn ‘aloCASH’ (i.e. credits that can be used by users on their future purchases via aloSIM).

  Please see below for applicable terms and conditions, which are incorporated into and considered part of the aloSIM Terms of Use.

  By participating in the Refer & Earn Program, you accept and agree to be bound by these Terms and Conditions and acknowledge that you have read and understood these Terms and Conditions.

  1. Program Eligibility Requirements 

  a. To be eligible for the Refer & Earn Program, the referring user (“Referrer”) must:

  i. create or already have an account in good standing with aloSIM; and

  ii. have made at least one purchase from aloSIM for a minimum amount (as identified by aloSIM at the time) prior to making a referral.

  b. To be eligible for this promotion, the referred user (“Referred User”) must be new to aloSIM and must create an account using the referral code or apply it at checkout on their first purchase as described below. 

  2. Referral Procedure – Steps to Follow

  a. Step 1: Referrer should obtain its unique referral code (“Referral Code”) by going to the referral section of the aloSIM app titled Refer & Earn.  A new Referral Code is required for each Referred User. 

  b. Step 2: Referrer should share the Referral Code with the Referred User.

  c. Step 3: Referred User should use the Referral Code while creating an aloSIM account and completing its first purchase. 

  d. Step 4: After the Referred User successfully completes its first purchase, Referrer will be notified via email. Following completion of the purchase, Referrer will receive ‘aloCASH’ as reward, which will be visible in Referrer’s referral reward section of the platform.

  e. Step 5. Referrers may use the earned ‘aloCASH’ at checkout and purchase any eSIM or top-up, subject to the terms and conditions set out here.

  3. General Terms and Conditions

  a. The referral discount (and Referral Code) cannot be combined or used alongside any other promotions. 

  b. aloCASH cannot be combined or used alongside any other promotions. aloCASH or any other referral credit is non-transferable and non-negotiable, and cannot be exchanged for cash or other promotions. aloCASH shall also be subject to an expiry date as set out in the Referrer’s aloSIM account. 

  c. aloSIM may, at its sole discretion, disqualify or reject the use of Referral Codes, including in the event a Referral Code has already been redeemed or a Referrer or Referred Users does not fulfill eligibility requirements. 

  d. aloSIM reserves the right to cancel or modify the Referral Program for any reason whatsoever and reserves the right to cancel or modify any order for any of the following reasons:

  i. suspicious or fraudulent purchasing activity;

  ii. referral program abuse, including the use of multiple accounts or multiple checkouts associated with the same customer or group of customers;

  iii. use of referral codes or discounts in bad faith (including resold eSIMs or use of discount by customers purchasing products for the purpose of re-selling);

  iv. violation of aloSIM’s Terms of Use.

  Terms of Service

• How do I get my $3?

  When you share your custom referral code with someone and they successfully use it to save $3 on their first purchase, we’ll automatically add $3 in aloCASH to your aloSIM account. It’s that easy!

• How do I spend my aloCASH?

  Here at aloSIM, you can use your aloCASH to purchase eSIM travel data using our mobile app or our web store. During the checkout process, you can choose to apply your aloCASH credits to your total.

• What if I don't have an aloSIM account?

  No account? No problem! You can create a free aloSIM account anytime, and start referring friends and family immediately using your custom referral code.

• How do I get an aloSIM referral code?

  You’ll find your custom referral code inside your aloSIM account. Select “Profile” from the bottom menu, and then select “Refer & Earn.”

• Can anyone use an eSIM?

  As long as someone has an unlocked, eSIM-compatible device, they can use an eSIM to connect to data networks in 120+ countries. We have a neat eSIM compatibility tester that people can use if they’re sure they have a supported device.

  CHECK A DEVICE

• Do I need to show my referrals how to use aloSIM or install an eSIM?

  Nope! You can just share your aloSIM referral code, and if someone needs a little extra help getting started, they can contact our dedicated Customer Support team (available 24/7).

• Where can I learn more about aloSIM?

  Our eSIM blog answers everything from “What is eSIM?” and “How to buy eSIM online” to explaining exactly how to use eSIM for travel data. That’s a great place to start, if you’d like to provide people with more information before you share your custom referral code.

  READ THE BLOG

• Can anyone use my custom referral code?

  aloSIM referral codes to save $3 can only be used during a person’s first purchase with aloSIM. The $3 discount will not work with anyone who already has an aloSIM account.

• Is there a limit to how many times I can share my code?

  No, there is no limit to how many times you can share your referral code. We will keep track of each time someone successfully uses your code, so we can be sure to add $3 in aloCASH to your aloSIM account.

• What if the person refunds their referral purchase?

  If someone uses your Refer & Earn code to save $3 on their first aloSIM purchase, and then later refunds the purchase, they will receive their full refund (minus their $3 credit) and your $3 referral fee will be deducted from your aloCASH balance.