How to activate eSIM on your Google Pixel
Stay connected with prepaid eSIM
Keep your phone number active
Right before international travel ...
Welcome! Now that you’ve already bought an eSIM data package and installed your eSIM correctly on your Google device, you’re all set.
These next steps should be done immediately before international travel to prevent roaming charges from the very first minute you arrive.
(If you don’t want to use your Google Pixel’s regular phone number while you’re travelling internationally, please follow this guide instead to turn off your SIM.)
Go to "Settings" then "Network & internet"
Ready to activate your Google Pixel SIM data package? Please go to “Settings” and then select “Network & internet.”
Go to “Settings” > Select “Network & internet”
Under "SIMs," choose a SIM to edit
Now you’ll want to choose “SIMs.” For Step 3, you’ll select your eSIM from the list. For Step 4, you’ll select your primary SIM.
“Settings” > “Network & internet” > SIMs
Turn on your eSIM, let it roam
Since you want your Google Pixel to start using your aloSIM data immediately when you arrive at your destination, you need to make sure your aloSIM eSIM is toggled on, allowed to use data, and allowed to roam.
Your eSIM should be toggled ON, with “Mobile data” ON and “Roaming” ON
Prevent your Primary SIM from roaming
Prevent your primary SIM from being allowed to “roam” and use data (and rack up roaming charges). You should also make sure you aren’t enrolled in a carrier travel plan.
Your primary SIM should stay toggled ON, with “Mobile data” OFF and “Roaming” OFF
Tap "Calls preference" and "SMS preference"
eSIMs don’t come with their own phone numbers, so under your Primary SIM, tap “Calls preference” and make sure your Google Pixel knows to use your primary SIM (regular phone number) for all calls. Then tap “SMS preference” and make sure your Google Pixel knows to use your primary SIM (regular phone number) for all texts.
“Settings” > “Network & internet” > SIMs > Primary SIM > Call/SMS preference
Select your primary SIM for SMS & Calls
Under your Primary SIM, tap “Calls preference” and make sure your Google Pixel knows to use your primary SIM (regular phone number) for all calls. Then tap “SMS preference” and make sure your Google Pixel knows to use your primary SIM (regular phone number) for all texts.
Keep your primary SIM (phone number) the default for all Calls/SMS texts
Check your defaults for calls/SMS and mobile data
To make sure these settings are correct, go to “Network & internet” and tap “SIMs” to see your preferences for each SIM. Your primary SIM should always be the default for calls and SMS (texts). Your eSIM (aloSIM) should be the default for all mobile data.
Your primary SIM: Should be the default for calls & SMS
Your eSIM (aloSIM): Should be the default for mobile data
'Automatically select network' should be toggled ON
Your Google Pixel should already know to automatically select the best mobile network for you, based on your location, but it’s a good idea to make sure this setting is correct.
“Settings” > “Network & Internet” > SIMs > aloSIM > Make sure “Automatically select network” is toggled ON
Go to "Access Point Names"
Your Google Pixel might already have your APN (Access Point Name) correctly set to ‘alosim,’ but you might have to do this yourself. If your selected APN already says “alosim,” skip to Step 12. If your selected APN says something other than “alosim,” tap it to edit it.
“Settings” > “Network & Internet” > SIMs > aloSIM > Scroll down to tap “Access Point Names”
Your APN should say 'alosim' (lowercase) in the Name field and APN field
If you need to edit your access point, tap in the ‘Name’ field, type ‘alosim’ (lowercase), and tap ‘OK.’ Then tap in the ‘APN’ field, type ‘alosim’ (lowercase), and tap ‘OK.’
Make sure your access point says ‘alosim’ in the Name and APN fields
Make sure to save your APN change
Once you’ve typed ‘alosim’ into the ‘Name’ field and the ‘APN’ field, it’s important to tap the three vertical dots in the top right corner and hit “Save.
Tap the three vertical dots and save your access point changes
Now your APN should be set to 'alosim'
Now your selected APN (Access Point Name) should be set to ‘alosim’ in the Name field and the APN field.
Your selected APN should now be ‘alosim’
Once you're in the new country ...
Welcome! Now that you’re on international soil, those steps (above) that you’ve already completed should mean your eSIM data starts working right away …
Check the eSIM in your aloSIM app
Since you’ve already completed the steps above, your Google Pixel eSIM data package should automatically be active because it’s now able to connect to a local network. If you log into your aloSIM account and tap on your eSIM, it should show a green “ACTIVE” bar. If not, tap the blue “ACTIVATE” button below.
Log into aloSIM > Tap your eSIM > See if it says “ACTIVE”
Your connection may take a few minutes
Depending on your device and your physical location, your eSIM might take up to 15 minutes to connect to a local supported network. Please make sure Airplane Mode is off and wait a few minutes to see if your eSIM will connect to a local network.
OPTIONAL: Test your data
To make sure your data is working properly, you can temporarily turn off Wi-Fi and try loading a website to see if you have an internet connection. Once you have confirmed you can load a website properly, be sure to turn your Wi-Fi back on so you can use it when it’s available (and save your data).
Turn off Wi-Fi > Load a website > Turn Wi-Fi back on
OPTIONAL: Share your data with another device via Mobile Hotspot and Bluetooth tethering
If you would like to share your aloSIM internet connection with other devices around you, you always have the option to toggle on “Wi-Fi hotspot” and “Bluetooth tethering.”
“Settings” > “Network & internet” > “Hotspot & tethering” > Toggle on “Wi-Fi hotspot” and/or “Bluetooth tethering” if you want to share your data with another device
Be aware of carrier fees for international calling and texting
Even though you’re now using your eSIM for all mobile data, remember that keeping your phone number active while you’re in another country means that your home carrier may charge for active calling minutes and texts that occur internationally.
Select your carrier below > See what you can expect to pay for international calling and texting fees
Need help? We're always here!
If you have completed the steps above, but your data doesn’t seem to be working yet, please contact aloSIM Technical Support via email (support@alosim.com), in-app chat, or live chat on aloSIM.com.
Need help? aloSIM’s Support team is available 24/7 if you have questions about any part of the Google Pixel eSIM activation process.
Congratulations on activating your Google Pixel eSIM! Once you’ve correctly followed the steps above, your carrier can’t charge data roaming fees. But using your usual phone number in another country might result in calling/texting fees.
Please select your mobile carrier
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