Vidéotron international calling and texting

Videotron

Calling and texting abroad usually results in extra charges, even if you’re using an eSIM for data. Here’s what to expect with Vidéotron …

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Can I use my Vidéotron phone internationally?

 

If you’re travelling internationally, you’ll be able to use your regular Vidéotron phone number on your trip. Just be prepared to pay a bit more on your next phone bill.

 

Depending on how long you’re travelling, you may want to choose the Vidéotron Daily Traveller Pass and pay a flat daily rate to use your phone internationally, or you may want to limit phone usage and be charged their pay-per-use rates instead.

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What is the Vidéotron Daily Traveller Pass?

 

The Vidéotron Daily Traveller Pass allows you to use your phone abroad at a flat rate: $10/day in the U.S. and $14/day in other countries.

 

Once you activate the Vidéotron Daily Traveller Pass, you’ll be using your regular plan in another country. The Daily Traveller Pass charges are triggered when you make or answer a call, send a text message (including photo and video messages) or use your data.

To enable or disable your Daily Traveller Pass, follow these steps:

  1. Go to the Daily Traveller Pass section in your Customer Centre. You can also go to Mobile Travel on the User Centre + app.
  2. Enable or disable the Pass. The change will be applied automatically, but may take some time to display.
  3. Restart your mobile phone.
  4. Enable data roaming so you can use your services abroad.
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What are the Vidéotron international roaming pay-per-use prices?

 

If you don’t want to pay a flat daily rate for the Vidéotron Daily Traveller Pass (and you’ve opted out of it, if you’ve used it in the past), you can pay their pay-per-use rates instead.

 

If you plan on using a downloadable SIM (eSIM) for local, affordable data while you’re on vacation, then it makes sense to toggle off Data Roaming for your Vidéotron SIM card, and only use it for emergency calls and texts (billed at pay-per-use rates).

 

On the Vidéotron site, you can look up the country you’ll be visiting and see exactly how much you’ll pay per active calling minute and per text.

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How do I pair eSIM data with Vidéotron calling/texting?

 

1. Make sure you have a device that supports eSIM

2. Download the free aloSIM app

3. Buy and install an eSIM (digital SIM)

4. Make sure you are NOT already enrolled in a travel plan

5. Activate your prepaid data package

 

During activation, we’ll show you how to set your device to keep your phone number active, while preventing roaming on your Vidéotron plan. Then you’ll only pay Vidéotron for individual calls and texts, not data!

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If I use an eSIM for data, will Vidéotron charge me for data, too?

 

If you’re using an eSIM for all data usage, you have disabled Data Roaming for your Vidéotron SIM, and you have opted out of any automatic Vidéotron roaming plans — like the Daily Traveller Pass — they will not charge you data roaming fees.

 

Whether you have an iPhone, Samsung, or Google Pixel device, we can show you how to keep your phone number available while preventing your Videotron SIM from “roaming” and using data while you travel.

 

Just remember that the Daily Traveller Pass renews automatically, so if you’ve ever used it before, you’ll need to tell Videotron to cancel it for future trips.

Not a Videotron customer?

Need prepaid data for your trip?

aloSIM has data package for 175+ countries

Questions about using eSIM for international data?

Contact aloSIM Support (available 24/7)