New to using an O2 eSIM?
How to use an eSIM for travel
FAQs about using an O2 eSIM
Will eSIM work on my phone or tablet?
Why can’t I just use Wi-Fi while traveling?
Free Wi-Fi is great when it’s available, safe, and working well, but some destinations make it just about impossible to get a good connection. That’s why it’s nice to have data as a backup to stay connected.
How reliable is aloSIM data?
We’re proud to provide aloSIM customers with fast eSIM data connections that allow them to talk, text, surf, and stream comfortably. You’ll likely experience a 4G (sometimes 5G) or LTE equivalent network in most locations, depending on what’s available in the area.
Is setting up an eSIM complicated?
We have detailed eSIM installation instructions for all compatible devices, so whether you’re looking to add eSIM data to an iPhone or iPad, Google Pixel, Samsung Galaxy, or something else, we’ll be able to walk you through the eSIM set-up process easily.
How do I avoid roaming charges?
It can be confusing to know the best roaming settings for your phone while you travel internationally, so we’ve created an easy walk-through guide to show you exactly how your phone’s roaming settings should look.
Explore the world with aloSIM data
Our eSIM data packages are prepaid, so you always know exactly what you’ll spend on data. No contracts, no surprises, and never any roaming charges.
You’ll have full access to your regular phone number for calling and texting, and you can add data to your device whenever you need it. No in-store visits required!
Only buy what you need! If you’re not sure how much data you’ll need, start with a 1 GB package. You can always top up your eSIM with more data later.