Put a digital SIM on your Samsung device
Get instant mobile data in 175+ countries
It’s important to install your Samsung eSIM when you have a strong Wi-Fi or data connection to avoid installation errors. (Seriously, crummy airport Wi-Fi isn’t good for this.)
If you’ve bought a Samsung eSIM data package to use on an upcoming international trip, we recommend you install your eSIM while you’re still at home so you can make sure it’s your eSIM is installed correctly before you leave the country. (Did we mention how bad airport Wi-Fi is?)
Don’t worry! You can also install your Samsung eSIM when you’re already travelling internationally and you want to begin using eSIM data right away.
Just make sure you have a decent Wi-Fi or data connection while you install your Samsung eSIM (instructions below) so the process isn’t interrupted, since eSIMs can only be installed once.
Nope! If you’ve bought an eSIM data package for another country and you’re installing your eSIM while you’re still at home, your Samsung won’t be able to reach any of those networks, so there’s no risk of your data package activating unless you go into your aloSIM app and activate it manually.
Even if you’ve bought an eSIM data package for the country you’re currently in, your Samsung still isn’t going to automatically activate your eSIM data package. You need to complete the activation steps before it can connect to a supported network.
Once you’ve purchased a eSIM data package from aloSIM, you’ll install your eSIM (digital SIM card) on your Samsung device so it’s ready when you need it.
It’s recommended to install your eSIM while you have a strong Wi-Fi or data connection, so you can do this while you’re still at home (prior to travelling).
Open your aloSIM app and log in (or log into your account on your Samsung device by visiting alosim.com). Then choose “My eSIMs” in the bottom menu, select the eSIM you wish to install, and select “Install Your eSIM.”
Log into aloSIM > Select “My eSIMs” > Select the eSIM you want to install > Select “Install your eSIM”
Scan the QR code provided in your aloSIM app. (You can also share the QR code to another device and scan it from there.) Make sure you’re scanning the QR code using the device that will “own” the eSIM.
If you don’t want to scan a QR code, please follow these instructions.
Scan your aloSIM QR code (located in your aloSIM app under “My eSIMs” if you select “Install Your eSIM)
If your Samsung device asks you to confirm your aloSIM eSIM installation, tap “Add” or “Continue” to begin the installation process. It should take less than two minutes.
Tap “Add” or “Continue” if prompted to approve the installation
Once your Samsung eSIM from aloSIM has finished installing, you’ll be returned to the “SIM (card) manager” screen and you’ll see your eSIM in the list. Now it’s ready whenever you’re ready to activate your data package.
Your aloSIM eSIM might be automatically called “eSIM 1” or “eSIM 2”
Since you might be installed multiple eSIMs for multiple countries or regions, it’s a good idea to rename your eSIM so you can tell them apart. We named this one “aloSIM CAN” so we know it’s a Canada eSIM.
SIM (card) manager > Tap your eSIM > Select “Name” > Rename it
If you have completed the steps above, but your eSIM did not install correctly, please contact aloSIM Technical Support via email (support@alosim.com), in-app chat, or live chat on aloSIM.com.
Now that your eSIM has been successfully installed, you can begin setting up your Samsung device to use your prepaid data package. There are steps you can complete now, even if you’re not quite ready to use your data.
aloSIM has eSIM data packages for 175+ countries
Questions about using eSIM with your Samsung?
Our friendly aloSIM Technical Support team is available 24/7 via email (support@alosim.com) and live chat.