As an easy way to install eSIMS, QR codes have become the norm. Generally quick and reliable, as more travellers rely on QR-based eSIM activation, unfortunately, scammers have taken note.
Known as “quishing,” fake QR codes, phishing attempts and even look-alike eSIMs pose a risk to anyone installing their data plan. It’s especially easy to be susceptible if you’re tired, jet-lagged, or rushing to get connected while en route.
Here’s a look at how legitimate eSIM QR codes work, how the scams are set up, and how to protect yourself throughout the installation process. If you’re travelling, this is information worth knowing.
Why eSIM QR codes are a new target for scammers
eSIMs are growing in popularity as most smartphones are designed to support eSIM capability. Many travellers now install their mobile data via QR code, skipping a store visit or swapping out SIM Cards.
With this convenience comes opportunity for scammers. Unlike typing in a website address, QR codes do not always reveal the destination link until after being scanned. This can lead you to a fake website, possibly trigger a malicious download, or even direct you to a phishing pager designed to steal private login or payment information.
The reality is that travellers do make attractive targets for these scams. Anyone who is connecting to an unfamiliar network, scanning a code at an airport hotel, or acting quickly when something looks urgent, is more likely to be at risk of a QR scam.
How legitimate eSIM QR provisioning works
The best way to protect yourself against a QR scam is to understand how a legitimate eSIM download works so that you are able to spot when something might be off.
Buying from a trusted provider
A legitimate eSIM will come from a trusted source, which tends to mean purchasing directly from an official website or verified app, or a known partner.
A reputable provider will ensure that instructions are clearly communicated and will explain coverage and installation. You can often find eSIM installation instructions right in the app, or within an email sent to you from the company immediately after purchase.
QR codes should never be buried in comments, private messages, or random listings.
Receiving your QR code securely
Once you’ve purchased your QR code, a legitimate provider will deliver it to you in a predictable way such as through an account dashboard, a confirmation email, or through the official app.
Any messages will be strictly informational. There will be no pressure to act immediately, no threats, and no requests for irrelevant personal details.
Activating the eSIM in your phone settings
Installation will happen within the system settings of your smartphone. Simply scan the QR code, your phone will recognize the profile, show the carrier name, and prompt you to confirm installation. No additional apps or downloads are required.
Common eSIM QR code scams and red flags
Scammers tend to rely on familiarity. They’ll present you with a process that looks unsuspicious at first glance.
Fake QR stickers in public spaces
A growing tactic of scams involves fake QR stickers placed over legitimate signs in public places, including airports, cafés, hotels, and other popular tourist areas. Sometimes they will be accompanied by a promise of free WiFi, data, or additional travel information.
Scanning these likely lead to phishing pages or fake offers that will attempt to collect payment or private data.
Phishing emails pretending to be eSIM providers
The fake “account issue” email is another common scam, which is when you’ll see a message that claims your eSIM needs to be verified, reactivated or another urgent action. They will probably include a link and use travel-related issues to create a sense of pressure.
It’s unlikely that a legitimate provider will demand any immediate action through a QR code without warning.
QR codes in untrusted marketplaces or social media
Watch for red flags like someone selling eSIM QR codes through screen shots, direct messages, or posts on online forums. QR codes are tied to specific plans. Sharing them publicly means they’re invalid or potentially malicious.
Real vs fake eSIM QR flows: What to look for
No need to be overly technical. Pay attention to the details and you’ll be able to spot a scam from a mile away.
URL and domain checks after scanning
Check the web address when the QR code opens a browser. Legitimate eSIM providers will have clean recognizable domain names. A misspelling, extra characters, or unexpected site titles are all warning signs.
Remember that an eSIM QR code will install through your system settings and not a website that requires you to log in numerous times.
App permissions and system prompts
A standard eSIM install will trigger a prompt to and a cellular plan. It will not ask for full device admin access, additional app installs, file downloads, or permissions to anything underrated or cellular service.
Visual clues from suspicious pages
Look closely at the website to see if it appears to have been made in a rush. A logo could be low quality and the language might be awkward. Sites with a countdown timer or a warning about losing service are employing common manipulation tactics.
Safe installation checklist for eSIM QR codes
Follow a routine for installing your eSIM.
Step-by-step pre-scan checks
- Before scanning the QR code, confirm that the code came from an official source. (Never scan from a public poster.)
- Check that you’re on a secure network.
- Double check the sender email address and link address.
- If anything feels rushed, simply pause and retrace your steps.
During install: What’s normal, what’s not
Normal behaviour:
- Installing within the phone settings
- Seeing the carrier and plan
- No required download of additional apps
Not normal behaviour:
- A redirect to an unknown, unexpected website
- Requests for unrelated permissions on device
- A prompt to download any files
After install: Quick health checks
Once the QR code is installed:
- Confirm plan and coverage
- Ensure only one new eSIM profile was added
- Check that no additional apps appeared on device
What to do if you scanned a suspicious QR code
If you realize that you’ve made the mistake and scanned a suspicious QR code, don’t panic. Here are the steps you can take initially to mitigate any damage.
- Disconnect from WiFi and data
- Remove the eSIM profile
- Restart your device
- Run a built-in security check
- Do not enter any passwords or private details until you’ve confirmed your device is clean
Securing accounts and payment methods
To secure your account after a mistake, change your passwords for email, eSIMs, apps, and payment services. Continue to monitor your credit cards for unusual activity and contact your bank if you notice any suspicious charges.
Reporting the scam to providers and platforms
Get in touch with the legitimate eSIM provider to let them know the business is being impersonated. LIkewise, report phishing emails to your email provider. If you spot a fraudulent QR code posted in a public space, let the staff know so it can be removed.
When in doubt, trust your instincts. Remember that a legitimate eSIM won’t pressure you for time or additional info. If something feels off, stop and reset.
