Holafly vs. Ubigi (2026 review)

Holafly and Ubigi are two of the most-searched travel eSIMs, and they take different routes to the same goal. Here’s our full comparison, scored across eight categories, to show which one comes out ahead, and which fits the way you travel.

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Overall winner: Holafly

Holafly comes out ahead, clearly. It takes 4 of the eight categories, leading on customer reviews and rewards, while Ubigi answers on coverage and features. Ubigi makes a case if that’s your priority, but on balance Holafly is the stronger all-round pick.

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Who are these eSIM providers?

Let’s meet the two eSIM companies we’re putting to the test.

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Holafly is a Spanish travel eSIM, founded in 2017, that built its whole brand on one promise: unlimited data, no counting. It covers 200+ destinations and carries one of the largest verified review bases in the category, with more than 110,000 Trustpilot reviews at 4.7. The trade-off is model: most plans are unlimited-only and data-only, so there is no phone number in the box and hotspot use is limited.

For travellers who want to land, connect and never think about a data meter again, Holafly sells that better than almost anyone.

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Ubigi is the consumer eSIM brand of Transatel, an NTT company that has run mobile network infrastructure for two decades. That heritage is the whole pitch: fast, reliable data straight from a real mobile operator, with 5G in 65+ destinations and unlimited options in around 75. The experience around the network is where it shows its age. Rewards are limited to the occasional promo code, support runs through a slow email portal, and the app and account tools feel dated next to consumer-first rivals.

Ubigi is a network company first and a consumer product second.

Which eSIM is right for you?

Every review examines speeds, setup, usability, customer support, and overall value.

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  • Unlimited data on most plans, no counting

  • Simple, one-plan-per-destination checkout

  • 200+ destinations, unlimited-first model

  • 24/7 support over chat and WhatsApp

  • 4.7 on Trustpilot, one of the largest review bases

  • HolaCoins loyalty plus referrals up to €100

  • Hotspot capped at roughly 500MB a day

  • Plans from about $19 for a 5-day US unlimited plan

  • Real carrier network from an NTT company

  • 5G in 65+ destinations, unlimited in around 75

  • Two decades of mobile-infrastructure heritage

  • Metered and unlimited plans, data-only

  • Unrestricted hotspot use

  • No loyalty program; occasional promo codes

  • Support through an email portal, can be slow

  • Entry from about $2 for 500MB

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Holafly vs. Ubigi: Detailed evaluation

We scored Holafly and Ubigi across eight categories, on the same criteria. Holafly wins more of them, but the split is what tells you which fits your trip. Where they’re evenly matched, we’ve said so.

Pricing and overall value

Unlimited-first pricing that overcharges light users.

Holafly’s plans start around $19 for five days of unlimited US data and run to $49.90 a month. If you stream and tether all day, that flat rate is fair. For a short trip on a little data, you pay for plenty you won’t touch.

A low entry price, undercut by everything the plan leaves out.

Ubigi’s 500MB starter runs about $2, and its network quality is real. But the plans are strictly data-only with no rewards and no bundled number, so the low headline price buys just data, which suits a light user but offers little to a repeat traveller.

Pricing and overall value winner: Tie

The two are evenly matched here.

Coverage and speed

200+ destinations on an unlimited model, no carrier shown.

Holafly’s reach matches the field on paper, and unlimited data removes the where-did-my-gigabytes-go worry. What’s missing is granularity and disclosure: fewer true regional plans, no European sub-zones, and no carrier or speed shown before you pay for it.

Data straight from a real operator, with 5G across dozens of destinations.

As an NTT company running its own mobile infrastructure, Ubigi delivers fast, reliable data with 5G in 65+ destinations and unlimited plans in around 75. The network pedigree is genuine and consistently praised, easily its strongest card and the main reason to choose it.

Coverage and speed winner: Ubigi

Data straight from a real operator, with 5G across dozens of destinations.

Ratings and reviews

One of the largest verified review bases in the category.

Holafly holds 4.7 on Trustpilot across roughly 110,000 reviews, plus 4.71 on the App Store and 4.57 on Google Play from 81,646. Praise lands on simplicity and speed to connect; criticism on the unlimited throttle and refund friction. On sheer volume it’s a leader.

Solid on Trustpilot, dragged down by a weak Google Play score.

Ubigi holds 4.1 on Trustpilot across 45,144 reviews and 4.4 on the App Store, but Google Play sits at just 3.77 from 7,530 reviews, a real weak point that reflects app and account frustrations rather than the network, which reviewers generally rate well.

Ratings and reviews winner: Holafly

One of the largest verified review bases in the category.

Features and benefits

Unlimited data is the feature; almost everything else is missing.

There’s no phone number in the box beyond a paid EU regional add-on, no data calculator, and no security tools. What you get is genuinely unlimited data with a clean, one-tap experience, which for many single-country trips is exactly the point, and enough.

Strong core connectivity, but almost nothing bundled around it.

Ubigi offers 5G and unlimited options, which matter, but the plans are data-only: no phone number, no data calculator, no security tools. The product is a conduit to a good network rather than a feature suite, so travellers wanting extras will look elsewhere.

Features and benefits winner: Ubigi

Strong core connectivity, but almost nothing bundled around it.

Hotspotting and tethering

Allowed, but quietly capped at roughly 500MB a day.

Holafly limits hotspot use to about 500MB a day on unlimited plans, and that ceiling isn’t disclosed before you buy. For anyone tethering a laptop, that’s the first wall they hit, an important caveat given the plans are sold on the promise of unlimited data.

Unrestricted tethering, a genuinely consumer-friendly touch.

Ubigi places no restriction on hotspot use, which suits laptop-heavy travellers well and is one of the most open policies in this comparison. Paired with its 5G network, tethering performance is a real strength rather than a grudging allowance.

Hotspotting and tethering winner: Ubigi

Unrestricted tethering, a genuinely consumer-friendly touch.

Loyalty and rewards

HolaCoins and generous referrals, nothing automatic on spend.

Holafly runs a HolaCoins loyalty scheme and referrals that can reach €100, which rewards frequent sharers well. What it doesn’t do is return a flat percentage on every purchase automatically, so casual buyers see less back than the referral headline suggests.

Effectively none, beyond an occasional welcome code.

Ubigi runs no loyalty program and no standing referral; the most you’ll see is an occasional welcome promo. For a repeat traveller nothing accrues, which is a clear gap next to rivals that return credit or run referral schemes on every purchase.

Loyalty and rewards winner: Holafly

HolaCoins and generous referrals, nothing automatic on spend.

Support and guarantees

24/7 support over both live chat and WhatsApp, a real strength.

Holafly staffs chat and WhatsApp around the clock, and reviewers consistently reach a human quickly. For a provider selling to first-time eSIM buyers, that reassurance matters, and it’s one of the strongest support operations in this comparison.

A slow, portal-based email channel with no live lifeline.

Ubigi’s support runs largely through an email portal, and slow responses are a recurring complaint. There’s no 24/7 live chat and no web-reachable channel for when the eSIM won’t connect, so help is the weakest part of an otherwise capable product.

Support and guarantees winner: Holafly

24/7 support over both live chat and WhatsApp, a real strength.

Design and usability

Clean, fast, and built for people who’ve never used an eSIM.

Holafly’s app and checkout are deliberately simple: pick a country, buy unlimited, connect. There’s little to configure because there’s little to manage. For a nervous first-timer that simplicity is a genuine feature, even if power users will want more control.

Capable, but the app and account tools show their age.

Ubigi works, but the consumer experience trails the field: the app and account management feel dated, and setup is fiddlier than newer rivals. The network is modern; the software around it hasn’t kept pace, which is where most of the frustration in its reviews sits.

Design and usability winner: Holafly

Clean, fast, and built for people who've never used an eSIM.

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Overall winner: Holafly

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Final thoughts

Holafly and Ubigi are both capable travel eSIMs, and this is a closer contest than a single score suggests. Holafly brings genuinely unlimited data and one of the largest review bases anywhere; Ubigi brings real carrier-network quality with 5G from an NTT company. Neither is a weak choice for the right traveller.

Holafly wins on balance, taking more of the eight categories, but the right pick still depends on your trip: Ubigi is the better choice for the traveller who prizes network quality from a real operator, while Holafly suits the traveller who wants unlimited data with nothing to manage.

If neither quite fits, it’s worth knowing a third option. aloSIM bundles what both tend to leave out: a free phone number on every plan, uncapped hotspot, 5% cashback on every purchase, and your carrier named before you buy, from $3.50. It’s worth a look alongside the two here.

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Frequently asked questions

Questions?

Our team is available 24 hours a day

On balance, Holafly. It wins 4 of the eight categories to Ubigi’s 3, finishing 4.3 to 3.9. Holafly’s edge is genuinely unlimited data and one of the largest review bases anywhere, while Ubigi leads on coverage, features and hotspot. If those are your priority, Ubigi still makes sense.

Holafly starts at ~$19 (5-day unlimited) and Ubigi at ~$2 (500MB), so they suit different budgets and data needs. Compare the specific plan and duration you need, since per-gigabyte and unlimited pricing can flip which works out cheaper for your trip.

Ubigi edges it on coverage. Data straight from a real operator, with 5G across dozens of destinations. Both reach most mainstream destinations, so check your exact country before buying.

Holafly has the stronger review record. One of the largest verified review bases in the category.

Holafly is operated by Holafly, founded 2017, based in Spain.

Ubigi is operated by Transatel (an NTT company) (around two decades in mobile infrastructure), based in France.

Ubigi has the stronger hotspot policy. Unrestricted tethering, a genuinely consumer-friendly touch. Check the specific plan, since unlimited tiers sometimes restrict tethering.