Airalo vs. Maya Mobile (2026 review)

Airalo and Maya Mobile are two of the most-searched travel eSIMs, and they take different routes to the same goal. Here’s our full comparison, scored across eight categories, to show which one comes out ahead, and which fits the way you travel.

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Overall winner: Airalo

Airalo comes out ahead, comfortably. It takes 7 of the eight categories, leading on price and coverage, while Maya Mobile answers on support. Maya Mobile makes a case if that’s your priority, but on balance Airalo is the stronger all-round pick.

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Who are these eSIM providers?

Let’s meet the two eSIM companies we’re putting to the test.

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Airalo, founded in 2019 and based in Singapore, is the largest and best-known travel eSIM, marketing itself as the world’s first eSIM store. It covers 200+ destinations and has been installed more than 10 million times, with one of the deepest review bases anywhere. Scale is the whole pitch: a mature app, broad country coverage, and the reassurance of the category’s most recognised brand. What it doesn’t do is bundle extras.

Airalo’s plans are data-only, its loyalty credit is thin, and it charges nothing to know your carrier because it doesn’t tell you.

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Maya Mobile is a flexible travel eSIM offering both metered and unlimited plans across roughly 200 destinations, plus a genuinely unusual extra: coverage on 20+ cruise lines. It’s also app-free, installing straight from a QR code with nothing to download, and it backs its plans with 24/7 support and a 100% money-back guarantee. The trade-offs are a data-only model with no rewards program, an unlimited plan that throttles after a daily threshold, and a public footprint, headquarters and review counts, that’s inconsistent across sources.

For a cruise traveller or anyone who values a strong guarantee, Maya has a real niche.

Which eSIM is right for you?

Every review examines speeds, setup, usability, customer support, and overall value.

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  • The largest travel-eSIM network, 200+ destinations

  • World's first eSIM store, 10M+ installs

  • Mature, polished app with a long track record

  • Metered plans from about $4.50 for 1GB

  • Data-only; no phone number in the box

  • Airmoney credit and referral rewards

  • Hotspot on most plans

  • 24/7 support over chat and WhatsApp

  • eSIMs that work at sea, 20+ cruise lines

  • App-free: install from a QR code, nothing to download

  • Metered and unlimited plans, ~200 destinations

  • 24/7 support over WhatsApp, email and phone

  • 100% money-back guarantee

  • Data-only; no phone number or rewards

  • Unlimited plans throttle after 3-5GB a day

  • Entry around $5 metered; ~$19 for 5-day unlimited

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Airalo vs. Maya Mobile: Detailed evaluation

We scored Airalo and Maya Mobile across eight categories, on the same criteria. Airalo wins more of them, but the split is what tells you which fits your trip. Where they’re evenly matched, we’ve said so.

Pricing and overall value

Fair, consistent metered pricing, with nothing extra bundled.

Airalo’s 1GB, seven-day plan lands around $4.50, and its prices are steady across destinations. There are no surprises, but there’s also nothing bundled: no number, no cashback of note. Its Airmoney credit is thin, so the value is the data itself, priced fairly.

Flexible metered and unlimited options, nothing bundled to sweeten it.

Maya’s metered plans start around $5 and its 5-day unlimited runs about $19, with the flexibility to pick either. What’s missing is bundled value, no number, no cashback, no calling credit, so you pay purely for data, priced fairly but without extras.

Pricing and overall value winner: Airalo

Fair, consistent metered pricing, with nothing extra bundled.

Coverage and speed

The biggest network in the category, and the deepest track record.

Airalo’s reach and maturity are its strongest cards: 200+ destinations, years of operational history, and local plans in places newer providers skip. It doesn’t disclose the carrier before purchase and has no European sub-zones, but on raw breadth and reliability at scale it leads.

Roughly 200 destinations on land, plus the rare trick of working at sea.

Maya’s land coverage is competitive, and its cruise-line support across 20+ lines is a genuine differentiator no mainstream rival matches. It doesn’t disclose the carrier before purchase and lacks European sub-zones, but the maritime niche is its own outright.

Coverage and speed winner: Airalo

The biggest network in the category, and the deepest track record.

Ratings and reviews

Ten million-plus installs and one of the deepest review bases.

Airalo carries 4.6 on the App Store from 33,793 ratings and 4.35 on Google Play across 182,713 reviews, on more than 10 million installs, with 4.1 on Trustpilot. The volume alone signals trust; criticism centres on data-only plans and peak-season support waits.

A decent average, but a footprint that’s hard to pin down.

Maya sits around 4.5 on Trustpilot, but the review count varies widely by source, from roughly 2,600 to 12,700, and being app-free means no App Store or Google Play base to cross-check. The signal is softer and harder to verify than the field’s.

Ratings and reviews winner: Airalo

Ten million-plus installs and one of the deepest review bases.

Features and benefits

A mature app, but strictly data-only, with no number or calculator.

What Airalo does, it does cleanly, but the feature set stops at data. There’s no phone number, no calling credit, no data calculator, and no security tools. The appeal is reliability and choice at scale rather than bundled extras, which simply aren’t part of the product.

Cruise coverage and an app-free install, but a data-only core.

Maya’s distinctive features, working at sea and installing with no app, are real and useful for the right traveller. But the core is data-only: no phone number, no data calculator, no security tools, so outside its niche the feature set is standard.

Features and benefits winner: Airalo

A mature app, but strictly data-only, with no number or calculator.

Hotspotting and tethering

Available on most plans, with no separate add-on.

Airalo permits tethering on most of its plans without an add-on, which covers the majority of trips. The gap is consistency: it isn’t guaranteed across the entire catalogue, so a specific plan is worth checking, but for most travellers hotspot works as expected.

Supported where available, with an unlimited throttle.

Maya allows tethering where its plans support it, which covers many trips but isn’t a blanket promise, and unlimited plans throttle after a daily threshold that tethered devices feel first. It’s serviceable rather than a standout, and worth checking per plan.

Hotspotting and tethering winner: Airalo

Available on most plans, with no separate add-on.

Loyalty and rewards

Airmoney credit and referrals, but a thin everyday return.

Airalo’s Airmoney and refer-a-friend credits exist, but the everyday return is modest next to a flat percentage. For an occasional traveller little accrues; the rewards are a small bonus on top of the core product rather than a reason to choose it.

No consumer rewards program, only an affiliate scheme.

Maya runs no consumer loyalty or referral program; its incentives sit in an affiliate arrangement that doesn’t benefit the traveller directly. Nothing accrues on what you spend, which is a clear gap against rivals that return credit on every purchase.

Loyalty and rewards winner: Airalo

Airmoney credit and referrals, but a thin everyday return.

Support and guarantees

24/7 chat and WhatsApp at real scale, with peak-season waits.

Airalo staffs support around the clock across chat and WhatsApp, and at its scale the help centre is thorough. Reviewers do report slower responses in peak season, and live help sits inside the app, but the operation is broad and generally reliable.

24/7 across WhatsApp, email and phone, plus a money-back guarantee.

Maya staffs support around the clock across multiple channels, including a phone line few rivals offer, and backs plans with a 100% money-back guarantee. For a nervous first-timer or a high-stakes trip, that reassurance is real, and one of the strongest here.

Support and guarantees winner: Maya Mobile

24/7 across WhatsApp, email and phone, plus a money-back guarantee.

Design and usability

A polished, well-worn app that does what a scaled product should.

Years of iteration show: Airalo’s app is fast, familiar and reliable, with smooth install and top-up flows and a compatibility check. It’s one of the most refined experiences in the category, and a big part of why the brand is the default choice for many.

App-free is clever, but it means fewer tools to manage a plan.

Installing from a QR code with nothing to download is genuinely low-friction, and some travellers love it. The flip side is no app for usage tracking, top-ups or plan management, so mid-trip changes are clunkier than on a full-featured competitor app.

Design and usability winner: Airalo

A polished, well-worn app that does what a scaled product should.

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Overall winner: Airalo

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Final thoughts

Airalo and Maya Mobile are both capable travel eSIMs, and this is a closer contest than a single score suggests. Airalo brings the largest network and the most polished, proven app in the category; Maya Mobile brings coverage at sea across 20+ cruise lines and a full money-back guarantee. Neither is a weak choice for the right traveller.

Airalo wins on balance, taking more of the eight categories, but the right pick still depends on your trip: Maya Mobile is the better choice for the cruise traveller, or anyone wanting app-free simplicity and a strong guarantee, while Airalo suits the traveller who wants the biggest, most established network and a proven app.

If neither quite fits, it’s worth knowing a third option. aloSIM bundles what both tend to leave out: a free phone number on every plan, uncapped hotspot, 5% cashback on every purchase, and your carrier named before you buy, from $3.50. It’s worth a look alongside the two here.

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Frequently asked questions

Questions?

Our team is available 24 hours a day

On balance, Airalo. It wins 7 of the eight categories to Maya Mobile’s 1, finishing 4.5 to 4.0. Airalo’s edge is the largest network and the most polished, proven app in the category, while Maya Mobile leads on support. If those are your priority, Maya Mobile still makes sense.

Airalo starts at $4.50 (1GB / 7 days) and Maya Mobile at ~$5 metered (~$19 for 5-day unlimited), so they suit different budgets and data needs. Compare the specific plan and duration you need, since per-gigabyte and unlimited pricing can flip which works out cheaper for your trip.

Airalo edges it on coverage. The biggest network in the category, and the deepest track record. Both reach most mainstream destinations, so check your exact country before buying.

Airalo has the stronger review record. Ten million-plus installs and one of the deepest review bases.

Airalo is operated by Airalo, founded 2019, based in Singapore.

Maya Mobile is operated by Maya Mobile (headquarters inconsistent across sources) (a newer entrant); its headquarters is unclear.

Airalo has the stronger hotspot policy. Available on most plans, with no separate add-on. Check the specific plan, since unlimited tiers sometimes restrict tethering.